Privacy notice

By using this Site, you agree to this privacy policy. The data controller is Société BIC, headquartered at 12 boulevard Victor Hugo - 92611 Clichy Cedex - France.

1. Privacy Statement

The BIC Group (including Société BIC, its affiliates and subsidiaries and referred to herein as "BIC" or "we") is committed to protecting your online privacy when you visit ("Site"). The purpose of this privacy notice ("Privacy Notice") is to inform you about the types of information we may collect about you when you visit the Site, how we use it, whether we disclose it to others, and to let you know your rights.

The Site does not require visitors to provide personal information in order to access the public portion of the Site. With the exception of Site usage information and cookies, no personal information is automatically collected about Site visitors. Any other personal data that you may transmit to us will be recovered from the BIC Group's tools according to the pre-existing legal basis such as the execution of a contract or collected with your consent.

You may at any time withdraw or change your consent to our use or disclosure of your personal data, or request that we delete it from BIC's records, subject to legal and contractual restrictions. However, if you choose not to provide us with the personal information necessary for us to provide you with a service offered on the Site, we may not be able to provide that service to you.

2. Use of personal information we collect

When you visit the Site, we may collect data from you, including your use of the Site and the computer you used to access it. We may collect data that you provide to us directly or we may use data collected from other BIC Group IT resources in accordance with the pre-existing legal basis for data collection and processing.

Data collected and used:

To respond to your requests "Contact us" form - Contact data, identity data - Following your express consent when submitting your request via the Site. The data you provide will be used by BIC and/or our selected business partner working on behalf of BIC to respond to your requests placed via the Site.

To send you newsletters - Contact data, identity data, marketing and communication data - Following your express consent when you subscribe to newsletters.

To send you corporate e-mails - Contact data, identity data - Necessary to execute the contract subscribed when purchasing on our Site.

To contact you when you participate in lotteries and contests - Contact data, identity data, other data identified in lottery or contest documentation - Following your express consent when you participate in the lottery or contest. The data you provide will be used by BIC and/or our selected business partner working on behalf of BIC for the purpose of organizing the lottery or contest.

Inform you of changes to our site terms and conditions or our privacy notice; and ask you to leave your comments - Contact data, identity data, profile data - Necessary to comply with a legal or regulatory obligation

To manage and protect our business and this Site, including improving data security, troubleshooting data and systems, system maintenance and testing, hosting and data reporting - Contact data, identity data, profile data, technical data, usage data - Necessary for our legitimate interests: to ensure you have the most up-to-date terms and conditions regarding the use of our Site and to ensure that the Site is working as intended and whether this can be improved

To provide you with relevant Site content and to measure or understand the effectiveness of the content we serve you - Contact data, identity data, profile data, technical data, usage data - Necessary to comply with a legal or regulatory obligation

To make suggestions and recommendations to you about services or content that may be of interest to you - Contact data, identity data, marketing and communications data, profile data, technical data, usage data - Necessary for our legitimate interests: to ensure the efficient and secure operation of the Site, including maintaining information technology services, ensuring network and data security and improving

Use data analysis to improve our Site, our services, our marketing, our relationships with customers and their experiences - Technical data, usage data - Necessary for our legitimate interests: to review customer usage and what they think of our Site, to improve our Site and to identify ways to grow our business

Details regarding "type of data":

  • "Contact data": including your work address, e-mail address and/or telephone number. We will not use your telephone number for cold calling. However, we would like to inform you that you can now object to any telephone canvassing. To do so, please visit;
  • "Identity data": including your first name, last name, user name or similar identifier, title;
  • "Marketing and communications data": including your marketing, communications and notification preferences. We also track when you receive and read marketing communications from us, what information we use to improve our marketing services, provide you with more relevant information and improve the quality of our marketing materials. Additional information about the personal data we will process for marketing purposes is included in the marketing communications we send you;
  • "Profile Data": including information collected progressively when you visit our Site, including your referring website, pages you visit, actions you take, page visit patterns and information from forms you fill out ;
  • "Technical Data": includes information collected when you access our Site, your Internet Protocol (IP) address, your connection data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technologies on the devices you use; and
  • "Usage Data": information about how you use our Site.

We may also use your personal data for other purposes which are communicated to you in advance and which you accept, or for any other purpose permitted or required by applicable law.

Children's data privacy

We do not intentionally collect or store personal information from children under the age of 13, or any other age limitation defined by local regulations.

If we decide otherwise, we will obtain the consent of a legal representative before collecting personal information from children where required by applicable laws and regulations (the age for which consent of a legal representative is required differs from country to country).

3. Links to or from other websites

The Site may integrate third-party platforms, such as the "like" and "share" functions of Facebook or Twitter. We may collect technical information using cookies or other third-party platform technologies, such as those mentioned in this paragraph. Technical data may include your IP address, navigation route, operating system and other data. When you interact with third-party platforms, for example by using "like" or "share" features, they may record your interaction with the Site. These platforms have their own personal data policies that govern the use of the personal or non-personal data they collect.

4. How our Site uses cookies

Like other sites, our Site may use a standard technology called "cookies" to collect information about your use of the Site. Please refer to our Cookie Notice for further details.

5. We do not monitor

We do not use information obtained from this Site to participate in activities commonly referred to as "behavioral advertising" and, by default, we do not monitor your activities on other sites. Some browsers have a "do not track" function that allows you to tell sites other than ours that you do not want them to track your online activities. These functions are not yet standardized and our Site is able to respond to some, but not all, of these signals.

6. Disclosure to third parties

Except as specified herein or as permitted or required by applicable law, we do not share your personal information with third parties without your permission, and we do not allow third parties to collect personally identifiable information about users of our Site. This does not include trusted third parties who assist us in operating the Site, conducting our business or servicing you, provided that such third parties agree to keep such information confidential and secure. Third-party suppliers retain the data they need to perform the functions for which they have been appointed, and we do not authorise these third parties to use or disclose personal information for their own marketing or other purposes.

We may disclose your personal information when such disclosure is permitted by or necessary to comply with the law (for example, in response to a search warrant or other legally valid request or as otherwise required or permitted by law), to enforce Site policies, to exercise or defend legal rights, or to protect our rights, property and safety or those of our partners. However, non-personally identifiable visitor information may be transferred to other parties for marketing, advertising or other uses.

In the event of a sale of all or part of our business or its assets or a merger with another company, as personal data may be included in such a transaction, we may use or disclose such data to other parties involved in the transaction.

Please note that your personal information may be stored and processed by our service providers located in foreign jurisdictions, whose regulations on personal data may differ from those of the jurisdiction to which you are subject.

7. Your rights

In certain circumstances, you have specific rights under data protection laws. BIC is committed to respecting your rights and will act promptly and in accordance with any applicable law, rule or regulation relating to the processing of your personal data.

This section describes your rights and explains how to exercise those rights.

Right to information: you have the right to be informed about the use and sharing of your personal data. BIC will provide you with this explanation in a concise, transparent, intelligible and easily accessible format and will use plain language.

Right of access: you have the right to obtain confirmation as to whether BIC is processing your personal data, accessing your personal data and how your personal data is being used.

Right of rectification: you have the right to have any inaccurate or incomplete personal data corrected or completed on request. If BIC has disclosed the relevant personal data to third parties, we will take reasonable steps to inform such third parties of the rectification to the extent possible.

Right to erasure: you have the right, in certain circumstances, to request that your personal data held by BIC be erased. This is also known as the right to be forgotten. This is not an unconditional right to delete all personal data. BIC will consider each request in accordance with the requirements of any legislation relating to the processing of your personal data.

Right to restrict processing: you have the right to avoid the processing of your personal data in certain circumstances. This right arises if you dispute the accuracy of the data, if you have raised an objection to the processing, if the data processing is unlawful and you object to the erasure and restriction request instead or if the personal data is no longer required by BIC, but you require the personal data to be retained to establish, exercise or defend a legal claim.

Right to portability: in certain circumstances, you may request to receive a copy of your personal data (or the transfer of said data to a third party) in a commonly used electronic format. This right applies only to personal data that you have provided to BIC and if the processing is based on your consent or if the personal data is to be processed for the performance of a contract and the processing is carried out electronically.

Right to object: in certain circumstances, you have the right to object to processing by BIC if (i) the data is processed on the basis of legitimate interests or for the performance of a task in the public interest (including profiling), (ii) the data is used for direct marketing purposes, or (iii) if the data is processed for scientific or historical or statistical purposes. You will be informed that you have the right to object at the point of data collection and that the right to object will be explicitly highlighted and presented clearly and separately from any other information.

Right not to be subjected to automated decisions: where the automated decision produces a legal or similar effect, you have the right not to be subjected to a decision that is based solely on the automated processing.

You can exercise your rights by contacting our Data Protection Officer:

8. Security of your personal information

We have implemented policies and procedures to protect your personal data against loss, unauthorised access, modification or disclosure. In addition, we have implemented technological security features including security software, passwords and firewalls designed to prevent unauthorised access to your computer. We make no claim that our system is impenetrable in unusual circumstances or that it will withstand future attacks.

9. Transfer and storage of information, retention periods

Your personal information is stored at secure locations and on servers located in the European Economic Area. We or our service providers may use servers also located in the United States for backup or emergency storage for this Site. All electronic records generated by us or our service providers in connection with your interactions with the Site may be stored on these servers. To this end, your personal data may be disclosed, processed and stored outside your country and, consequently, may be available to governmental authorities under the legal orders and laws applicable there. You can obtain information and ask questions about our practices relating to the processing of your personal data by contacting us at

We retain your personal data for as long as is necessary for the purposes identified when you provided such personal information and for any new purposes identified and consented to by you, for an appropriate period of time.

This includes, for example, the need to satisfy any legal, regulatory, accounting, reporting or legal follow-up requirements, or to establish or defend legal claims.

In determining the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm caused by unauthorised use or disclosure of your personal data, the purposes for which we will process your personal data and whether we can achieve those purposes by other means, and applicable legal requirements.

10. Contacting us about this notice or your personal data

Questions about this privacy notice, the collection or accuracy of your personal information, the use or disclosure of information may be directed to our Data Protection Officer: or the following postal address: BIC Group, Data Protection Officer, Legal Department, Société BIC, 12 boulevard Victor Hugo, 92611 Clichy Cedex, France.

You also have the right to file a complaint with your local data protection authority, but we recommend that you contact us before doing so as we may be able to resolve any issues with you directly in a more efficient manner.

11. Changes

This notice is subject to change at our sole discretion. You should check this Site periodically for changes to this Privacy Notice. All changes will be posted as soon as they become effective. Your continued access and/or use of the Site following such change constitutes your acceptance of the revised notice.