Cookies

Like the vast majority of websites, bic.com (hereinafter "site") uses a standard technology called "cookies" to collect information that helps us improve your online experience and deliver personalised services.

What is a "cookie"?

A "cookie" is a small text file identified by a name, which may be sent to your browser by a site you visit. Your browser stores it for a certain period of time, and sends it back to the web server each time you reconnect. Cookies have many uses, and are usually divided into the following categories:

  • Strictly necessary cookies

These cookies are essential to the proper operation of the site and cannot be deactivated in our systems. They are generally only activated in response to actions you have performed that correspond to a service request, such as configuring your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you to the use of these cookies. However, if you block this category of cookies - which do not store any personal data - some parts of the site will not function.

  • Functionality cookies

These cookies enable us to improve the functionality and personalization of our site, such as the use of videos and instant messaging services. They may be activated by us, or by third parties whose services are used on the pages of our site. If this category of cookies is not accepted, some or all of these functions may not function correctly.

  • Performance cookies

These cookies enable us to analyze the number of visits and sources of traffic to our site, in order to measure and improve its performance. They also help us to identify the most and least visited pages and to evaluate how visitors navigate our site. All information collected by these cookies is aggregated and anonymized. If you disable these cookies, we will not be able to know when you visited our site and we will not be able to monitor its performance.

  • Cookies for targeted advertising

These cookies may be activated on our site by our advertising partners. They may be used by these companies to profile your interests, and offer you relevant advertising on other sites. They only work by identifying your browser and device (computer, tablet or phone). If you deactivate these cookies, the advertisements offered to you when browsing other sites will be less targeted according to your interests.

  • Social network" cookies

These cookies are activated by the social networking services we've added to our site, enabling you to share our content with your networks and friends. They enable us to track your browsing on other sites and establish your profile of centers of interest. This may have an impact on the content and messages displayed on the other sites you visit. If this category of cookies is not accepted, you will not be able to use, or even view, these sharing tools.

How do we use cookies on this site?

The cookies we use are designed in particular to help us recognise you as a repeat user of the site, so that we can offer you the most appropriate and personalised service based on your profile, and improve your experience the next time you visit.

 

The cookies we use cannot extract any information stored on your hard disk that could identify you other than in the form of cookies.

 

We use cookies only to collect the information mentioned in this data protection policy and in no way to collect personal or nominative information that could identify you without your consent.

 

The cookies used on this site enable us to:

  • compile statistics, notably on the duration and volume of your visits and your use of the various elements on our site (sections and content visited, path taken) in order to improve the interest and ergonomics of our services. To this end, we may use Google Analytics or other similar analysis tools. The information collected is aggregated and does not allow you to be identified. We may share the information thus obtained with our developers and service providers working with us on the site. To learn more about Google Analytics, please visit http://www.google.com/analytics/learn/privacy.html.
  • to compile statistics or to invite you to use the platforms or offers of our partners (communication agencies, audience measurement companies, social networks, YouTube, etc.) corresponding to your centers of interest. The issue and use of cookies by third parties are subject to the privacy policies of these third parties.
  • adapt the presentation of our site to the display preferences of the terminal you are using (language used, display resolution, operating system, etc.) during your visits to our site, depending on the hardware and viewing or reading software your terminal is equipped with.
  • to personalize home pages by saving the preferences you expressed during a previous visit to our site.
  • to implement security measures, for example when you are asked to reconnect to a content or service after a certain period of time.
  • identify the sections of our site you have visited, track your preferences, or follow your movements through our web pages.
  • to send you targeted marketing, advertising and promotional messages and other information that may be of interest to you.
  • or to memorize information relating to a form you have filled in on our site in order to allow you to access reserved and personal areas of our site (your customer account) or to products, services or information you have chosen on our site (contents of an order basket).

 

Details of the cookies used by the site are shown in the table below:

  • Cookie name: Collect
  • Owner: Google Analytics
  • Purpose: Session analysis
  • Duration*: Session
  • Category: Statistics

*Data retention periodFrench translation.

We may retain information about your browsing history on our website for as long as it serves the purpose for which it is collected. Cookies can be either session cookies or persistent cookies. Session cookies are cookies that are deleted when you close your browser. Persistent cookies remain in place after you close your browser, for example, a cookie that tracks whether you are a new or returning visitor to the website. Details on the duration of these cookies are defined in the table above.

 

How do I set my cookie preferences?

It is possible at any time to inform yourself and set your cookie preferences to accept or reject them either globally or service by service. However, by rejecting certain cookies your user experience may be degraded.

 

Cookie preferences can be configured by accessing the cookie settings console.

 

You can also configure your browser so that cookies are stored on your terminal or, on the contrary, rejected, either systematically or depending on the sender. By configuring your browser, you can accept or reject cookies from time to time, before a cookie is stored on your terminal. The configuration of each browser is different and is described in the browser's help menu.

How do I configure cookies issued by third parties?

The issue and use of cookies by third parties are subject to the privacy and/or cookie policies of these third parties.

 

We may integrate third-party software applications into our site, enabling you to share the content of our site with others, or to inform others of your visit to our site or your opinion of its content. This is notably the case for "Share" and "Like" buttons on social networks such as Facebook, Twitter, LinkedIn, etc.

 

The social networks providing these button applications may use the button to identify the user, even if the button itself has not been used during the visit to our site. In fact, this type of button application may enable the social network in question to track browsing on our site, simply by virtue of the fact that the social network account was active on the device (open session) when the user visited our site.

 

We have no control over the processes used by social networks to compile information about visits to our site, nor over the related personal data they may have. We invite you to read the privacy policies of these social networks in order to understand the purposes of the collection of browsing information they may compile through these buttons, particularly with regard to advertising. Social network policies should allow you to exercise your personal choice by configuring the settings of each account.

 

Finally, you can visit www.youronlinechoices.com, a website created by professional associations, and follow the instructions offered by this site to help you control, authorise or block cookies held on the terminal you are using.

 

Changes to the notice

This cookie notice may be changed at our discretion. You should check this site periodically for changes to this cookie notice. All changes will be posted as soon as they become effective. Your continued access and/or use of the Site following any such changes constitutes your acceptance of and agreement to this Cookie Notice, as revised.

 

Version APR-2021